Welcome to Rocket Discs

  1. INTRODUCTION
    1. 1 These general terms and conditions (herein after referred to as the "Terms") apply to all agreements entered into between Rocket Discs Europe AB (Registration no.: 559266-6951) (herein after referred to as the "Seller") and a natural person (consumer) or a legal person (herein after referred to as the "Buyer") that makes a purchase through the Sellers website www.rocketdiscs.com (the "Website").
    2. 2 These general terms and conditions must be accepted by the Buyer, in order to make a purchase through the Website.
    3. 3 All Buyers must be at least 18 years old, to be able to make a purchase on the Website. The Buyer hereby certifies that he/she are at least 18 years old at the time of purchase.

 

  1. PRODUCT INFORMATION
    1. 1 Product information that is published on the Website is gathered from the manufacturers. Natural persons may also submit and publish reviews of the products on the Website. No opinion expressed on the Website should be regarded as fact or as an official statement of truth. The Seller have the right to remove any information or comment on the Website.
    2. 2 Disc Weight: Disc weight is listed by each manufacturer and the Seller cannot be held responsible for inaccurate weigh. When weight ranges are listed (for example 173-175g) the first number is the listed weight on the Website.
    3. 3 Disc Color: The Seller hereby inform that color discrepancies may occur between images on the Website and the actual product and that color discrepancies are more likely to occur with strongly colored or green colors. The reason for this is that digital image sensors sometimes struggle with these in a light box, which is used to take pictures of the discs. The Seller strives to provide accurate product images for each product but cannot be held responsible or liable for any differences in color between the image and the actual product.
    4. 4 Disc Stamps: Disc stamps may appear different in the photo, then in reality. This is most common with foil stamps; a silver foil may appear white in the photo because it is reflecting a white surface.

 

  1. PURCHASE
    1. 1 The Seller must process personal data belonging to the Buyer, in order to receive, handle and deliver the Buyers purchase. The Seller process all personal data in accordance with the current General Data Protection Regulation (GDPR). More information about our processing of personal data can be found and read in our Privacy Policy that is published on the Website.
    2. 2 The Buyer certifies and warrant that all provided details, information and submitted personal data for the purpose of purchasing products from the Website are accurate, true, complete and current. The Buyer also certifies and warrant that the credit card used to make the payment belongs to the Buyer, or that the Buyer has been given permission from the owner to use it for the payment, and that there are sufficient funds to cover the complete payment of the purchase. The Seller reserves the right to immediately report fraud and crime to the police.
    3. 3 The Buyer agree that communications between the Seller and Buyer can be made through email and that the Seller may use the Buyers submitted email address to contact the Buyer regarding the purchase. When the Buyer receives the purchase confirmation by email, it means that an agreement has been entered into between the Buyer and Seller.
    4. 4 Special Releases and Pre-Orders: Some products can be pre-ordered and are not available in our warehouse. In such a case, the order will be sent when it is available in the warehouse. If only part of the order is available in our warehouse, the entire order will be sent at the same time when all ordered products are available.

 

  1. PRICES, FEES AND PAYMENT
    1. 1 All applicable prices are stated in connection with the products that are available for purchase through the Website. The Seller reserves the right to change the prices on the Website at any time. Prices are stated in euros (EUR). Prices for payment, VAT and shipping fees are stated separately and the total price is shown at the checkout through the Website.
    2. 2 Payment is made through the selected payment method at the checkout through the Website.
    3. 3 The Buyer cannot use discount codes, offers or vouchers on sale products.

 

  1. DELIVERY
    1. 1 Deliveries of the products will be made to the address given by the Buyer in connection to the purchase.
    2. 2 Products that are in stock are normally delivered within the number of working days specified on the checkout-page on the Website. The delivery period stated on the Website regarding when the product will be delivered is approximate.
    3. 3 The Buyer is responsible for costs due to the purchase and delivery, such as taxes, import duties, custom clearance, cross-boarders inspections and shipment fees/costs.
    4. 4 The Buyer shall redeem the products within the time specified in the notification.
    5. 5 If the products are returned to the Seller for any reason, it is the Buyers sole responsibility to cover all cost involved with re-sending the products to the Buyer.

 

  1. DISTANCE SELLING REGULATION
    1. 1 Right of Withdrawal: In accordance with the provisions on distance selling in the applicable law of Sweden and EU, consumers (natural person) have the right to return unwanted products within 14 days after the day of receipt of the products (Cooling off period). This right does not apply for Buyers that are legal persons.
    2. 2 In order for a refund to take place, the products must be returned to the Seller in unopened, unused and mint condition. Upon return in accordance with this clause, the consumer is responsible for any and all costs in connection to the return. The consumer must pay the return shipping cost and any other costs in connection to the return of the product to the Seller. The consumer is responsible for the product until it reaches the Seller. The Buyer shall always inform the Seller if the Buyer wants return products and exercise the right of withdrawal. The Seller will then give the Buyer a Return Delivery Note.
    3. 3 However, this right of withdrawal does not apply to the following types of products:
  • Products that have been specially made according to the consumers instructions or that have otherwise been given a clear personal touch.
    1. 4 In connection with an order for products for which the right of withdrawal does not apply, the consumer will receive clear information about this on the product page.
    2. 5 If a consumer wants to exercise the right of withdrawal and return the products, it must be made within the cooling off period. The consumer shall send a clear withdrawal-letter to the Seller email support@rocketdiscs.com that contains the following information: The consumers name, address and other relevant information, e.g. order number, invoice number and name of the product and a statement of withdrawal of the purchase. The Buyer may use the “Withdrawal Letter Template” to fill in the information and send the letter to the Seller. The Letter-template may be found on the following link: https://test.rocketdiscs.com/withdrawal The Letter-template is also included in the purchase confirmation that was sent to the Buyers email address.
    3. 6 When exercising the right of withdrawal, the consumer is responsible for the condition of the products after receiving the products and during the return shipping. The products must be returned and sent well packaged, in mint condition.
    4. 7 The Seller will make the refund as soon as possible, but no later than 14 days from the date on which the Seller received the consumers withdrawal-message. However, the Seller may wait with the refund until the Seller has received the products. The refund will be made to the consumer through the chosen payment option for the products.

 

  1. WARRANTY AND COMPLAINT
    1. 1 Some of the Seller's products may be covered by warranty provided by the manufacturer. The Seller itself does not provide any warranties whatsoever.  Information about any warranty period and special warranty terms, if applicable, are available on the product page on the Website. Warranty for products only covers original manufacturing defects.
    2. 2 Any complaints regarding purchased products must be made to the Seller in writing, as soon as possible after the error has been discovered, also including pictures of the discovered error if possible. Complaints made within two (2) months from the discovery are always considered to have been submitted on time. Buyers have a three (3) year right to make a complaint about products purchased by the Seller.
    3. 3 The Seller is responsible for return shipping for approved complaints. When the complained product has been returned and the complaint has been approved, the Seller will make the Buyer a refund or send an equal product at the Buyers request, if possible, within 30 days. The Seller reserves the right to refuse a complaint if it turns out that the product is not contain original manufacturing defects.

 

  1. INTELLECTUAL PROPERTY
    1. 1 The Seller or it’s licensor own the Website and the content, which is protected by intellectual property law. This means that company names, trademarks, product names, images, graphics, layout, designs and information about the products and other content on the Website, may not be used or copied without the Sellers written approval.

 

  1. EXTERNAL LINKS ON THE WEBSITE AND THIRD-PARTY INFORMATION
    1. 1 The Website may contain external links to other websites of which the Seller has no control over. Other such external websites may also link to the Sellers Website. The Seller cannot be held responsible for any material, images, texts or other content included in such external websites and is not responsible for anything regarding such external websites. The Buyers is solely responsible for disclosure of any information, including personal data, to such other external websites.

 

  1. DISCLAIMER
    1. 1 There may be errors and / or omissions on the Website and the Seller reserves the right to change information, descriptions, prices and specifications for listed products at any time and without prior notice. The Seller is not bound by obvious errors, such as incorrectly stated prices or descriptions, and the Seller is not bound by an order if the Buyer has realized or should have realized that the stated price is too low or that the description contains errors.
    2. 2 The Seller does not guarantee that the Website will be error-free, fast, free from viruses or bugs or similar. The Buyer visits the Website and makes purchases at own risk and of own free will. All image information on the Website is for illustrative purposes only and does not constitute a guarantee of any kind. The Seller is not responsible for information on the Website that comes from a third party.
    3. 3 The Seller hereby disclaims, to the fullest extent permissible under applicable law, all liability for all direct and indirect damages and / or losses incurred for the Buyer or for any third parties, regardless of how the damage occurs. This does not affect a Buyers statutory rights as a consumer.

 

  1. FORCE MAJEURE
    1. 1 The Seller shall have no liability to the Buyer if fulfillment of an obligation is made impossible or made more difficult due to Force Majeure situations beyond the Seller's reasonable control. "Force Majeure situations" means, for example, acts of God, epidemics, pandemics, changes in government regulations, government decisions, cyber-attacks (hacking-attacks), labor disputes, war, flood, fire, lightning, terrorist attacks, malicious damage, faults in electricity / telecommunications / data connections or other communications errors or delays in services from subcontractors due to circumstances stated here or other obstacles beyond the Seller's control.

 

  1. CHANGES AND AMENDMENTS
    1. 1 The Seller reserves the right to make changes and amendments to these terms and conditions at any time. All changes and amendments to these terms and conditions will be posted on the Website (www.rocketdiscs.com/termsandconditions) and apply for any new purchases made after the updated terms and conditions have been uploaded on the Website.

 

  1. INVALIDITY
    1. 1 Should any provision of this Agreement or any part thereof be found to be invalid by authorized court, authority or arbitral tribunal, all other provisions shall be valid and enforceable to the extent permitted by applicable law. The provisions declared invalid or unenforceable shall be replaced by for example relevant legal guidelines and advice.

 

  1. APPLICABLE LAW AND DISPUTE RESOLUTION
    1. 1 Disputes between a Buyer and the Seller shall primarily be resolved by an agreement after discussion with the Seller customer service. If a dispute cannot be resolved in agreement with the Seller's customer service, the Buyer can file complaints directly online through the European Commission's dispute resolution platform, which can be found at the following link http://ec.europa.eu/consumers/odr.
    2. 2 If a Buyer submits a complaint through this platform, the case will be automatically forwarded to the appropriate nationally responsible dispute resolution body. This dispute resolution body then contacts the Seller and Buyer and tries to resolve the dispute without interfering with the court.
    3. 3 The Buyer may also Contact the National Board for Consumer Disputes (ARN), since the Seller is a Swedish company or contact European Consumer Centre in Sweden for advice.
    4. 4 Disputes concerning the interpretation or application of these terms and conditions shall be made in accordance with applicable Swedish law and settled in accordance with the clauses above or ultimately by a general court.